Privacy Policy

The data controller for personal information processed through this Site is Raunaklabs, operated by Raunak Ali. For privacy-related requests, contact us at raunakali1995@gmail.com.

Depending on how you use the Site, we may collect:

• Usage and device data — pages viewed, approximate location derived from IP address, browser type, device type, referring URLs, and similar technical data collected through analytics tools.
• Chat and contact information — messages you send through the on-site chat, and any name, email address, phone number, or project details you choose to share there or when you email us.
• WhatsApp opt-in — if you use our Contact page, we collect the details you submit (including WhatsApp number) and your consent choices for service contact and/or marketing messages.
• Communications — content of emails or messages you send to us via the contact details published on the Site.
• Cookies and similar technologies — identifiers used by analytics services to recognize browsers and measure traffic (see Section 6).

We do not require you to create an account to browse the Site. Please do not send sensitive personal data (such as health records, government ID numbers, or payment card details) through the chat or general contact channels unless we explicitly request them under a separate agreement.

We use personal information to:

• Operate, maintain, and improve the Site and user experience.
• Respond to inquiries and evaluate potential client or partnership opportunities.
• Provide automated chat responses and, when applicable, summarize conversations so we can follow up with you.
• Measure marketing performance, traffic sources, and audience interest.
• Protect the Site against abuse, fraud, and security incidents.
• Comply with applicable law and enforce our Terms of Service.

If you are in a region that requires a legal basis for processing (such as the European Economic Area or the United Kingdom), we rely on:

• Legitimate interests — to run and improve our commercial website, understand how visitors use the Site, and respond to business inquiries, balanced against your privacy rights.
• Consent — where required for non-essential cookies or similar technologies, or when you voluntarily submit information through chat or email.
• Contract — when processing is necessary to take steps at your request before entering into a client or service agreement.
• Legal obligation — when we must retain or disclose information to comply with law.

The Site may offer a chat assistant powered by third-party artificial intelligence services. Messages you send may be transmitted to those providers to generate replies. If a conversation ends without activity for a period shown in the chat interface, we may automatically generate a summary of the conversation and send it to our business email using a transactional email provider, so we can review your inquiry and respond.

Chat outputs are generated automatically and may be inaccurate or incomplete. Do not rely on chat responses as professional, legal, or financial advice. For binding commitments, always confirm details directly with us in writing.

We use Google Analytics to understand how visitors find and use the Site. Google may set cookies or use similar technologies and process data according to Google's Privacy Policy. You can learn about Google Analytics opt-out options at Google Analytics Opt-out.

When we submit this Site to marketing directories, ad platforms, or partner portals, those third parties may apply their own cookies or tracking when you interact with their listings or ads that link back to the Site. Their practices are governed by their respective privacy policies, not this one.

We do not sell your personal information. We may share data with:

• Service providers — hosting, analytics, email delivery, and AI API providers that process data on our behalf under contractual safeguards.
• Professional advisers — lawyers, accountants, or insurers when reasonably necessary.
• Authorities — when required by law, court order, or to protect rights, safety, and security.
• Business transfers — in connection with a merger, acquisition, or sale of assets, subject to continued protection consistent with this policy.

We are based in India. Service providers we use may process data in India, the United States, the European Union, or other countries. Where required, we rely on appropriate safeguards such as standard contractual clauses or equivalent mechanisms offered by our providers.

We keep personal information only as long as needed for the purposes described above, unless a longer period is required by law. Chat summaries and business correspondence are typically retained while an inquiry is active and for a reasonable period afterward for record-keeping and follow-up. Analytics data retention follows the settings in our analytics tools.

We use reasonable technical and organizational measures to protect information against unauthorized access, loss, or misuse. No website or transmission over the internet is completely secure; you share information with us at your own risk.

Depending on your location, you may have rights to access, correct, delete, restrict, or object to certain processing of your personal information, and to withdraw consent where processing is consent-based. You may also have the right to lodge a complaint with a supervisory authority.

To exercise these rights, email raunakali1995@gmail.com. We may need to verify your identity before responding. We will respond within the timeframe required by applicable law.

The Site is intended for adults and business users. We do not knowingly collect personal information from children under 16. If you believe a child has provided us data, contact us and we will take appropriate steps to delete it.

We may update this Privacy Policy from time to time. The "Last updated" date at the top will change when we do. Material changes may also be noted on the Site. Continued use after an update means you accept the revised policy.

Questions about this Privacy Policy or our data practices: raunakali1995@gmail.com. See also our Terms of Service.