1. About the Site
The Site provides information about our work, projects, and services; ways to contact us; and optional interactive features such as a website chat assistant. Content on the Site is for general information and marketing purposes. Listing the Site on third-party directories, marketplaces, or advertising platforms does not create a separate contract with those platforms beyond their own terms.
2. Eligibility
You must be at least 16 years old and able to form a binding contract under applicable law to use the Site. If you use the Site on behalf of a company, you represent that you have authority to bind that organization to these Terms.
3. Acceptable use
You agree not to:
- Use the Site in any way that violates law or third-party rights.
- Attempt to gain unauthorized access to the Site, servers, APIs, or related systems.
- Scrape, crawl, or harvest data from the Site at scale without our prior written consent, except as allowed by public search engines indexing public pages.
- Introduce malware, interfere with security, or overload the Site through automated means (including abusive chat or form submission).
- Misrepresent your identity, impersonate others, or submit false or misleading information.
- Copy, reproduce, or exploit Site content for commercial purposes without permission, except for personal, non-commercial reference or sharing links to our pages.
We may suspend or restrict access if we reasonably believe you have violated these Terms or pose a risk to the Site or other users.
4. Website chat and AI features
The Site may include an automated chat assistant. Responses are generated by artificial intelligence and may contain errors, omissions, or outdated information. The chat is not a substitute for professional advice (including legal, financial, medical, or technical advice specific to your situation).
Do not share confidential, sensitive, or proprietary information through the chat unless you accept that it may be processed by third-party AI and email providers as described in our Privacy Policy. We are not liable for decisions you make based solely on chat content.
5. Professional services and proposals
Nothing on the Site constitutes a binding offer to provide services. Project scope, timelines, fees, and deliverables are agreed only through a separate written proposal, statement of work, or contract signed or explicitly accepted by both parties. Past projects and case studies shown on the Site are illustrative and do not guarantee similar results for future work.
6. Intellectual property
Unless otherwise stated, we own or license the Site's design, text, graphics, logos, project descriptions, and other materials (collectively, "Content"). You may view and share links to the Site for personal or business evaluation. You may not modify, distribute, sell, or create derivative works from the Content without our prior written consent.
Trademarks and names of third-party products or companies appearing on the Site belong to their respective owners and are used for identification only.
7. Third-party links and platforms
The Site may link to external websites (such as social profiles, project demos, or partner tools). We are not responsible for their content, policies, or practices. When you reach the Site through a marketing portal or advertisement, that platform's terms and privacy policies may also apply to your use of their service.
8. Disclaimer of warranties
THE SITE AND ALL CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ACCURACY. WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS.
9. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, RAUNAKLABS AND ITS OPERATOR WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, GOODWILL, OR BUSINESS OPPORTUNITIES, ARISING FROM YOUR USE OF OR INABILITY TO USE THE SITE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
OUR TOTAL LIABILITY FOR ANY CLAIM RELATING TO THE SITE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US FOR SERVICES IN THE TWELVE MONTHS BEFORE THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS (USD $100), IF YOU HAVE NOT PAID US FOR SERVICES.
Some jurisdictions do not allow certain limitations; in those cases, our liability is limited to the fullest extent permitted by law.
10. Indemnification
You agree to indemnify and hold harmless Raunaklabs, its operator, and affiliates from claims, damages, losses, and expenses (including reasonable legal fees) arising from your misuse of the Site, your violation of these Terms, or your violation of any law or third-party rights.
11. Governing law and disputes
These Terms are governed by the laws of India, without regard to conflict-of-law principles. Courts in India shall have exclusive jurisdiction over disputes arising from these Terms or the Site, subject to any mandatory consumer protections in your country of residence that cannot be waived by contract.
Before filing a claim, you agree to contact us at raunakali1995@gmail.com and attempt in good faith to resolve the matter informally within thirty (30) days.
12. Changes
We may update these Terms from time to time. The "Last updated" date will reflect the latest version. Your continued use of the Site after changes become effective constitutes acceptance of the updated Terms. If you disagree with changes, stop using the Site.
13. Severability and entire agreement
If any provision of these Terms is held invalid or unenforceable, the remaining provisions remain in effect. These Terms, together with the Privacy Policy, constitute the entire agreement between you and us regarding use of the Site and supersede prior oral or written understandings on that subject.
14. Contact
Questions about these Terms: raunakali1995@gmail.com.
